The Startup Distribution Engine: Why You Want It and How you can Construct It
As a startup founder or marketer, you’ve probably heard the mantra “distribution is everything.” But what does this actually mean and how can you put it into practice?
Building a great product is hard, but it’s only half the battle. The real challenge is getting this product in front of the right customers, repeatedly and at scale.
For most startups, this is where things fall apart. In my experience, many founders get stuck trying to sell to fewer customers at a higher price or seek thousands of customers at a low price. As a result, they end up depleting their resources and fail to create sustainable growth.
The solution is to build a scalable distribution engine. But how do you set up a system that produces consistent results, while balancing your current marketing channels and strategy?
In a recent Marketing against the grain episodeKieran and I explain why startups need to prioritize distribution from day one – and how to design a distribution system that works.
Check Your Numbers: Why a Startup Distribution Strategy is Essential
Let’s be realistic about math. Most Series A or B startups sell to mid-sized companies with annual contracts worth between $5,000 and $12,000. To achieve the growth expected by investors, you have two options:
Moving upmarket and increase your ACV to $250,000 and above. It’s incredibly difficult and, in my experience, most fail.
Acquire thousands of customers at your current price. This requires a powerful distribution engine.
The reality is that most startups never invest enough time in building this engine – and without it, they stall.
The key is to design a distribution system that is both predictable and high-leverage. For what? Because predictability gives you forecasting power, while leverage allows you to acquire customers efficiently.
Here’s how to approach it.
How to Create a Starter Distribution Engine
After working with countless startups (and helping build HubSpot’s distribution engine from scratch), Kieran and I have learned a thing or two about mastering distribution. Here are our four best tips.
1. Identify your product-channel fit.
Startups often talk about it product-market fit – but just as critical is product-channel fit. In other words: which distribution channels best fit your product, attract customers, and enable repeatable growth at scale?
At HubSpot, for example, we built our distribution strategy alongside our product development. Since our product was built around inbound marketing, we focused on channels like content marketing and SEO, which attracted our target audience while simultaneously (and conveniently) presenting the real value of our own product.
By aligning our distribution strategy with what HubSpot was designed to do: inbound marketing — we ensured that our product and channels grew organically, in a scalable and repeatable way.
2. Balance predictability and creativity.
One of the toughest challenges when building a distribution engine for a startup is balancing predictability and creativity. You need reliable, predictable channels to fuel steady growth, but you also need to take creative risks to find the high-leverage opportunities that will propel your business forward.
A good example here is Abercrombie & Fitch. Once a declining brand, they reinvented their distribution strategy using influencers and social videos to reach a new, younger audience.
Although they still relied on predictable channels like social media, they added a creative twist by rebranding their image and using influencers to drive authenticity. This balance helped them thrive, even outpacing fast-growing companies like Nvidia for a time.
At HubSpot, we followed a similar path. In the beginning, paid advertising generated about 50% of our demand, which provided predictability. But as we scaled, we invested more in creative, high-leverage channels like search, flipping the ratio until search ultimately drove 60% of our demand – an absolute game-changer for our scaling strategy.
Pro Tip: Look affiliate programs Or collaborations with creators to add creative touches to predictable channels. These types of partnerships can offer unique distribution angles that set you apart from your competitors.
3. Find unique leverage points.
As Kieran points out during the podcast, the most effective distribution strategies find a unique angle within existing channels. Especially when a channel is already crowded, it’s no longer enough to just participate: you need to stand out.
A good example is Genius.com, which became the leading lyrics site by adding user-generated content, such as annotations to song lyrics. This feature increased the value of each page and helped them rank higher in search engines, not because they had the best product, but because they found a new way to use the user interaction to increase visibility and engagement.
Pro Tip: Segment your distribution channels into “known” (predictable) and “unknown” (risky, high-impact) categories. This helps you balance stable growth while testing new channels with high upside potential.
4. Find asymmetric opportunities.
Distribution success often comes from identifying asymmetric opportunities – channels or strategies that deliver disproportionately high returns with relatively low input. These opportunities usually come from the ability to see what others miss.
As Kieran explains: “To achieve real leverage in distribution, you need someone who can creatively explore unproven areas while applying process and rigor. » This means your team can’t just focus on optimizing what’s already working: they need to competitive, inventive and not afraid to experiment.
A prime example of this is a company I worked with in Brazil that targeted logistics managers in a niche B2B market. Instead of looking to traditional channels, we found an asymmetric opportunity by licensing popular commercial content (like James Clear’s Atomic Habits) and adapting it into Portuguese. This created a unique, localized offering that resonated with their audience in a way that no one else had been able to.
Don’t neglect distribution
Distribution is not a secondary concern for startups, that’s it. To scale your business, you need a startup delivery engine that is both predictable and capable of driving high-leverage growth.
By focusing on the right channels, balancing predictability and creativity, and always looking for asymmetric opportunities, you will be in a much stronger position to grow your business.
To learn more about startup distribution engine marketing strategies, check out the full episode counter-current marketing below:
This blog series is in partnership with Marketing Against the Grain, the video podcast. It digs deeper into the insights shared by marketing leaders Kipp Bodnar (CMO of HubSpot) and Kieran Flanagan (SVP, Marketing at HubSpot) as they build growth strategies and learn from remarkable founders and peers.