DHL’s Greg Hewitt talks global logistics and industry transformation
In this engaging episode of the Brave Commerce podcast, hosts Rachel Tipograph and Sarah Hofstetter sit down with Greg Hewitt, CEO of DHL Express in the US, to discuss the future of logistics and commerce.
Drawing on his 30 years of experience at DHL, Greg provides forward-looking insight into how global shipping is evolving to meet the demands of an increasingly digital and connected world.
While reflecting on the transformation of the industry from manual processes to AI-Driven Supply Chain Optimization—Greg focuses on the next big changes that will shape logistics, including automation, sustainability and customer-centric innovations. The conversation highlights emerging trends in consumer behavior and explores what lies ahead for e-commerce in 2025.
Sustainability will take center stage as Greg outlines DHL’s ambitious carbon neutrality targets, investments in sustainable aviation fuels and innovative programs like Go Green Plus. His perspective highlights how bold strategic decisions can drive growth and ensure resilience in a competitive landscape.
Key points to remember:
The evolution of logistics: Explore pivotal moments across three decades, including the rise of e-commerce, automation, and the potential of AI to reshape customer service and supply chain management.
Sustainability in action: Learn about DHL’s $7 billion investment in sustainable aviation fuel and initiatives such as Go Green Plus, enabling customers to offset their carbon emissions.
Leveraging Logistics for Growth: Understand how changes in global shipping, supply chain optimization, and customer-centric delivery innovations can create opportunities in a competitive e-commerce environment.
